Ice Packs (Protection, Not a Guarantee)

Ice Packs (Protection, Not a Guarantee)



Thinking about ordering candy in the summer?

Chocolates, gummies, and other meltable candy may be just what you need to satisfy your craving for sweets, but these type of treats don't travel well in warm (aka hot) weather.  And if we're being honest, we'd rather you not order anything that could melt in the summer heat.

While any type of candy is subject to melting any time of the year, summer is especially harsh.  Shipping companies like UPS, FedEx and the United States Postal Service do not air condition their trucks, and often times the cargo area temperature can be 40 degrees HIGHER than the temperature outside.

Because of this, the shippers do not allow us to file damage claims on melted product, so shipping these types of items is at your own risk.

However, if you want to risk it (and keep in mind we won't refund for melted candy!), we do offer ice packs that we can pack in with your order.  These coupled with expedited shipping may prevent your candy from melting - but again, even with ice packs if it does melt we cannot issue a refund!

When choosing ice packs, we recommend 1 pack per small item ordered, or 2 packs per larger items. Ice Packs only last 24 hours in summer heat.

Also, during June, July, and August, we do not ship chocolates out on Thursdays or Fridays unless you contact us and request us to do so.

We suggest having your candy delivered in warm weather to an address where someone is there to accept your package on delivery.

All items ship within 2 business days of cleared payment. Shipping is always free on orders of $50 or more. Orders below $50 will be charged based on actual shipping costs. We never charge a handling fee.